Effective Date: February 03, 2025

PrimeHubVA dba. XILO Services we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website www.xiloservices.com or use our virtual assistance services (“Services”). By accessing our website or using our Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect personal information from you when you use our website or services, including:

• Personal Identifiable Information: This includes your name, email address, phone number, business details, and any other information you voluntarily provide.
• Usage Data: Information on how you interact with our website or Services, such as IP addresses, browser types, referring pages, and browsing activity.
• Cookies: We use cookies and similar tracking technologies to enhance your experience on our website.

2. How We Use Your Information

We may use the information we collect to:

• Provide and improve our Services.
• Respond to customer service requests and support needs.
• Process transactions, if applicable.
• Communicate with you regarding updates, promotions, or offers.
• Analyze website usage and enhance user experience.
• Comply with legal obligations and enforce our terms of service.

3. How We Protect Your Information

We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Sharing Your Information

We do not share your personal information to anyone. 

5. Third-Party Links

Our website may contain links to third-party websites. These third-party sites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review their privacy policies before submitting any personal information.

6. Your Choices

• Opt-out of Communications: You can opt-out of receiving marketing emails or newsletters by following the unsubscribe instructions included in each email. 
Message and Data Rates may apply. You can STOP messaging by sending STOP and get more help by sending HELP.
• Access and Correction: You may request to access or correct the personal information we hold about you by contacting us directly.

7. Children’s Privacy

Our Services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 13, we will delete that information as quickly as possible.

8. International Transfers

If you are accessing our Services from outside the United States, your information may be transferred to, stored, and processed in the United States. By using our Services, you consent to the transfer of your data to the U.S.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. We will notify you of any material changes by posting the new Privacy Policy on this page with an updated effective date.

10. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
PrimeHubVA dba. XILO Services
480.500.1090
connect@xiloservices.com
www.xiloservices.com